Texas Alcoholic Beverage Commission (TABC) Practice Exam

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What should you do if a customer requests to buy alcohol but has no ID with them?

  1. Serve them anyway, they look old enough.

  2. Put the alcohol aside and wait for them to return with ID.

  3. Offer them a non-alcoholic drink instead.

  4. Tell them to leave the premises.

The correct answer is: Put the alcohol aside and wait for them to return with ID.

Putting the alcohol aside and waiting for the customer to return with ID is the appropriate course of action in this scenario. This response aligns with the Texas Alcoholic Beverage Commission (TABC) regulations, which mandate that valid identification must be presented to verify the age of customers purchasing alcohol. Checking for ID is crucial to ensure compliance with the law, as serving alcohol to someone who cannot prove they are of legal drinking age (21 years or older in Texas) poses significant legal risks and consequences for the establishment. By setting the alcohol aside, you demonstrate a responsible approach that prioritizes both the law and the customer’s safety while allowing for the possibility of the customer obtaining their ID. The other options present various issues: serving the alcohol without ID can lead to legal violations, offering a non-alcoholic drink does not address the initial request for alcohol, and telling the customer to leave could create a negative experience without resolving the situation appropriately. Thus, holding the alcohol until proper identification is provided is the most sensible and legally compliant option.